Fees and Cancellation Policies

 

 

Based on results of an evaluation, I will suggest a customized training program to follow.

 

How many lessons that will be needed to get the results you want, will largely depend on the objectives for you and your dog and how  much practice is done at home between lessons.

It requires a commitment to train a dog.

I know it is difficult to find the time to devote to practicing new knowledge and skills.

If you choose to learn with me, I ask for a commitment to sign up for at least two lessons at a time to be paid in advance. Often I will offer special discount rates for a series of 4 or 6 lessons.
See specifics below regarding refunds and cancellations.

Payments may be made with cash, check, PayPal or credit card.

An evaluation is $75.00 and a private lesson is $50.00.

There are discounted packages for a series of lessons purchased at the same time. 

An example of a discounted series package would be an Evaluation ($70) and 2 private lessons ($45 each) for $160.
Each purchased separately would be $175.

 
No Mileage Fees for Wimberley area  (Within 15 miles of Driftwood no mileage surcharge.)

There is a mileage fee of $15 to locations more than 15 miles outside of Driftwood, Kyle, Wimberley area.

If it is possible for you to come to my office, there will be no mileage fee.

1. First meeting for evaluation
Typically this runs an hour and a half, so allow yourself at least this much time.
The purpose of the evaluation is to determine what both you and your dog need to achieve the results you want.
Then the path to get there will be discussed. This is usually done in my office.
What you will get is an honest assessment of how to best get the results based on your dog's individual needs. A rewards-based training program will be outlined for you with your input. We will discuss the basics of rewards-based training- the Do's and Don'ts. This time may include some TTouch exercises, simple training ideas and other recommendations related to diet and possible referral to a vet for medical check. You will be emailed a copy of the evaluation notes, suggested activities with your dog and other relevant information.
Please have your dog on a 6 ft leash (not a retractable leash) and attached to a harness, no-slip martingale or flat buckle collar (no choke chains or prong collars) when you come for the evaluation.
2. After the evaluation, in-home private lesson are available. *
These lessons typically last a little over an hour depending on the dog and if family members are included.
You will practice customized training excercises, with short breaks for the dog between sessions.

If the issues being addressed occur while on walks or in public places, then we can meet wherever makes sense. Please have small bits of food available for these sessions to reward your dog.



Private Lesson appointment changes/cancellations/no shows

You can reschedule an appointment date/time of an in-home lesson if you call 48 hrs in advance - no emails for cancelling and rescheduling, please.
Life happens. I understand this, so one time is allowed to reschedule if necessary.

In the event of an emergency and you call and talk to me to cancel with less than 48 hrs notice, there will be a 15% fee charged to reschedule.
 

Important reminders~

Your appointment reserves time with me for a lesson. When you cancel at the last minute, I lose business since I may have turned away a client because that time slot was filled. Yes, all of these things have happened to me, hence the lengthy explanation of my policies.

If I do not actually speak with you to confirm your cancellation and show up to your house for a lesson, the full fee for the lesson will be charged whether you are home or not.

There are no refunds for prepaid lessons and changes only allowed under the above circumstances.


* Minimum of 2 private lessons at a time must be prepaid by check, cash, PayPal or credit card.
Prepaid lessons expire after 6 months from date of purchase.

 

 

Go to Group Lessons/Classes Information

 
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